Notice: By using the 77fb com platform, you agree to this Privacy Policy. Please read it carefully.
1 Introduction
77fb com is an internationally licensed online gaming and Sports Betting platform. We understand how valuable your personal information is, which is why this Privacy Policy is designed to give you a clear understanding of how, where, and why your data is used.
This Privacy Policy applies to all services, websites, and mobile applications of 77fb com. It covers our Terms and Conditions and Responsible Gaming Must be read together with the policy.
77fb com complies with international data protection laws (including GDPR) and all locally applicable regulations. Our goal is to protect your privacy with full transparency.
2 What information is collected
77fb com collects user information in several ways. A detailed breakdown of what is collected is provided below:
Information provided directly by you:
- Full name, date of birth, nationality
- Email address & mobile number
- Mailing address and city
- Identity verification documents (NID, passport, etc.)
- Payment method details (bKash, Nagad, Rocket number)
- Security questions and answers chosen for account protection
Automatically collected information:
- IP address & device type
- Browser type and operating system
- Login time and session data
- Gaming activity and betting history
- Transaction history and amounts
- Usage data collected through cookies and tracking technologies
77fb com collects only the data necessary to operate its services, maintain security, and meet legal obligations. No unnecessary information is ever requested.
3 How your information is used
77fb com uses the collected information for the following purposes:
| Purpose | Types of data used | Legal basis |
|---|---|---|
| Account management | Name, email, password | Contractual requirements |
| Identity Verification (KYC) | NID, passport, date of birth | Legal obligations |
| Payment processing | Payment method, transaction data | Contractual requirements |
| Fraud prevention | IP, device, and transaction history | Legitimate interests |
| Customer Support | Contact details and issue description | Contractual requirements |
| Promotional communications | Email, mobile (subject to consent) | User consent |
4 Who your information is shared with
77fb com never sells your data. However, information may be shared in the following limited circumstances:
- Payment processor: Limited information is shared with payment gateways including bKash, Nagad, and Rocket to process transactions.
- KYC & compliance partners: Licensed third-party services are used to complete identity verification.
- Law enforcement agencies: Data may be disclosed in response to a court order or a legitimate request from a regulatory authority.
- Anti-Money Laundering (AML): Sharing specific information with relevant authorities to prevent money laundering is a legal obligation.
- Technology partner: Server hosting and cybersecurity service providers operate under contractual confidentiality terms.
Before sharing any information with third-party service providers, 77fb com ensures strict confidentiality agreements are in place. Your data will only be used for the specified purposes — nothing beyond that.
5 Cookie Policy
77fb com uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser that help us remember your preferences.
Types of cookies we use:
- Essential cookies: Used for login sessions, security, and core site functionality. Disabling these may cause the site to not work properly.
- Functional Cookies: To remember your language preferences, game settings, and similar choices.
- Analytics Cookies: To understand which parts of the site are used most — anonymous data only.
You can manage cookies at any time through your browser settings. However, disabling essential functional cookies may cause login issues.
6 Security measures
77fb com uses industry-leading security technology to keep your data safe:
- Across all data transmissions TLS 1.3 / SSL encryption Is used.
- Sensitive data (passwords, payment details) AES-256 encryption Reserved.
- To prevent unauthorized access to servers Multi-Layer Firewall Active.
- Two-factor authentication (2FA) This feature adds an extra layer of security to your account.
- Regular Cybersecurity Audit Is managed.
- 24/7 Security Monitoring Team Remains active.
Important: The security of your account also depends in part on you. Use a strong password and never share your login credentials with anyone.
7 Data retention period
77fb com has set specific retention periods for each type of data. Once the required period expires, data is securely deleted:
- Account information: For the duration the account is active and up to 5 years after closure.
- Transaction Records: Up to 7 years as required by legal obligations.
- KYC documents: 5 years after account closure (as required by regulatory law).
- Customer support contact: 3 years after the last interaction.
- Marketing preferences: Deleted immediately upon withdrawal of consent.
8 Your rights
You hold the following rights over your personal data. To exercise any of these rights, please contact our support team:
Right to access
You have the right to know what information is stored about you and to receive a copy of it.
Right to Rectification
You can request a correction if any of your information on record is inaccurate.
Right to Erasure
You may request that your information be deleted under certain circumstances.
Right to restrict processing
You may request that the use of your information be restricted to specific purposes.
Data portability
The right to receive your data in a structured format and transfer it elsewhere.
Right to object
Right to object to marketing communications or certain data processing activities.
9 Minor Protection
All services offered by 77fb com are strictly for individuals aged 18 and above. We do not knowingly collect any data from minors.
- Age verification is mandatory at the time of registration.
- Additional identity verification may be requested in suspicious cases.
- If a user is identified as a minor, their account is immediately closed and their data is deleted.
- If parents believe their child has created an account, please contact our support team immediately.
For more details, visit our Responsible Gaming View page.
10 Changes to the Privacy Policy
77fb com may update this Privacy Policy from time to time. When changes are made:
- The "Last Updated" date at the top of the page will be revised accordingly.
- You will be notified in advance at your registered email address of any significant changes.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
We recommend visiting this page regularly to stay informed about updates.
11 Contact
For any questions, complaints, or requests regarding the Privacy Policy, please contact us:
- Email: [email protected]
- Support Hours: 7 days a week, 24 hours a day
- Language: Support is available in both Bengali and English
For more general questions, visit our FAQ page View.